Customer Comments - Bernardi Parts Honda
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Customer Comments

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The following quotes were taken from unsolicited emails that were sent to us by customers

"I want to personally thank you and the Bernardi staff for the excellent customer service and the extent you go to make sure your customers are totally satisfied. As I mentioned before, I will gladly recommend your dealership to everyone I can." - J.S. East Petersburg, PA (February 2009)

"I appreciate your outstanding service. Thank you" - D.M. Danville, VT (January 2009)

"I just wanted to tell you that I am very pleased with the order and the fast shipping. Also I appreciate the fact that in addition to your reasonable prices, you don't nickel-dime customers with so called "handling charges" (~ 3-5 bucks) as all the other on-line Honda parts sites do.I appreciate the straightforward, professional way you do business and I hope to order from you again in the future. Keep up the great work." - P.J. Huntington NY (January 2009)

"THANK YOU. I will purchase all needs for my Great little car from your dealership." - R.S. Kingman, AZ (December 2008)

"Another awesome Bernardi Parts transaction in the bag! I've bought quite a few accessories and parts for my 06 Accord from you all (even though I'm way down south in Florida) and you never disappoint me. Your website is extremely user-friendly, ordering & paying is a snap, prices beat or are comparable to other sites on the net, product shipping is lightening-quick and always securely packaged, and the product is always exactly what I was looking for. Bernardi Parts Rocks!!! " - D.H. Jacksonville, FL (December 2008)

"...thank you very much for all your help. I will definitely be getting some more stuff from you, your service is A+." - R.K. Victorville, CA (December 2008)

"Again, thank you very much for another outstanding and efficient job processing my order.I am pleased and impressed the way you handle your bussines. It is a pleasure ordering from you." - P.E. Ansonia, CT (December 2008)

"Thanks for the prompt service!!" - J.R. Berlin, CT (December 2008)

Just thought i would say thanks to the Team @ Bernardi, i received my shipment today for my Accord "Maintainence" parts. At first i had doubts about ordering online as opposed to going to my local honda dealer but I am very satisfied with the level of customer service provided by Bernardi throughout the entire process and therefore I will be ordering with you guys again in the near future! " - R.W. Miami, FL (December 2008)

"Thank you for having the least expensive accessories for the Honda Fit.Keep up the good work!" - R.A. Garwood, NJ (November 2008)

"I got the order TODAY thank YOU!!!!Your guys are GREAT!!! " - W.A. GRANADA HILLS, CA (November 2008)

"great service....we'll be back." - J.L. Calgary, AB CANADA (October 2008)

"I just received your products, thank you! I'm very pleased with your service." - S.R. Los Angeles, CA (September 2008)

"Thank you very much . Everything arrived in fine condition and is being enjoyed" - M.M. Springfield Gardens, NY (September 2008)

"I have recently ordered several parts for my new Honda from you guys. I had some blemishes on some of the parts that I had received. I can’t say enough how easy he was to work with and how helpful he was. He just took control and made sure that everything was right. I had trouble with the return system on the internet and also one of the replacement parts that I received was blemished. Instead of getting tired of dealing with me, he once again took charge and handled everything for me. He is definitely into the customer service thing. I have really been blown away with the service from you guys. Any other place could care less and would let you languish knowing they already had their money. Anyway, I just wanted to be able to say something since you don’t get service like this often. I will refer others to you guys for parts. Too bad I can’t drive up there and get service from you guys." - C.D. Acworth, GA (August 2008)

"I first became aware of Bernardi when my daughter needed to extend her Warranty on her Accord EX. The entire process from my initial contact through the receipt of the Warranty was handled professionaly... I placed my second parts order with Bernardi Parts, requesting standard shipping and within 20 hours it was delivered by UPS to my home in NYC. I have to acknowledge Customer Service for assistance in helping me identify parts that I may need for my 2000 Civic Timing Belt replacement and after the parts were received when I asked about a part number Honda had superceded. Thank you Bernardi staff for your assistance and genuine caring you have displayed. I will post this email in the Civic Forum so others may learn of you also." - H.N. Bronx, NY (August 2008)

"Thanks everyone for a job well done. :)" - C.D. Jacksonville, IL (August 2008)

"I received my complete order in good shape, and all is correct. Thank you very much Sir for steering me to the correct Locking Wheel Lug nuts. You guys are pros. I'll be sure to shop Bernardi parts for my future Honda needs." - J.K. Reno, NV (August 2008)

"Received order in good shape. Thanks, We will be back!!!!" - R.F. Booneville, AR (August 2008)

"Your internet site is exceptional, the menu system is superb and the picture breakdown is very easy to understand! ...thank you for making the site so enjoyable to visit." - Frank NJ (July 2008)

"Just wanted to say thanks for the great price and quick shipping." - P.C. Schenectady, NY (July 2008)

"I want to applaud your company’s great attitude on sending my product back; it definitely helps when you have a staff like yours. I will indeed buy from your company again!" - J.M. Jackson, WI (July 2008)

"Everything arrived as planned. It is always GREAT ordering from you as I know I get quality and a wonderful and honest place to do business" - C.T. Atkinson, NH (July 2008)

"Excellent, and thanks for selling those parts for less than half my local dealer was!" - J.F. Lawrence, KS (June 2008)

"Just ordered, last week...and received the items in record time. Great job. Fast delivery...just what I like." - C.R. Newtown, CT (June 2008)

"I like the new look of the parts web page,seen alot simple than the previous one.Very easy to use now good job." - Anonymous (June 2008)

"Thanks for the incredibly quick response." - K.C. (May 2008)

"Thanks for the quick reply. Yeah, your guys prices are guys will definately be the first ones I go to for the fit. " - M.G. Newport News, VA (May 2008)

"Thanks, and thanks for offering such competitive prices and support for honda owners." - J.B. El Cerrito, CA (May 2008)

"I just wanted to thank you folks for a great online buying experience. I have to say I was blown away by your prices and your service! I was so used to getting gouged on shipping that I couldn’t believe how cheaply you were able to ship me... Look forward to doing more business with you." - M.H. Merritt Island, FL (May 2008)

"I just wanted to say thanks for the excellent service I received. I look forward to doing business with you in the future for my Honda parts needs.." - B.M. Riverdale, NJ (April 2008)

"Hey Thanks! You know now I am going to keep coming back for more parts!! Thanks again!" - K.C. San Leandro, CA (April 2008)

"Great. Thanks for the exceptional customer service." - B.P. Dallas, TX (April 2008)

"Thank you for your prompt feedback on my concerns. I appreciate the very personal way you do business and I can't wait to receive my purchases.." - T.M. West Minister, CA (April 2008)

"Thank you so much for assist me, you are simply the Best!" - K.C. New York, NY (April 2008)

"Thank you for your prompt service and sale prices." - R.W. State College, PA (August 2007)

"I just wanted to send a quick note to let you know that you were very nice and extremely helpful to me in finding the part I needed to get ordered. I am also in a customer service business and I appreciate when someone is as helpful to me as I am to others." - A.H. Phoenix, AZ (August 2007)

"I cant believe how fast the parts got to me 3 days for the first order and 1 day on the second .Unbelievable Service i will pass it on to friends . Your merchandise was excellent thank you" - F.C. Centerport, NY (August 2007)

"I can’t believe it! I placed an order with you yesterday and it’s scheduled to be delivered to me TOMORROW! You guys are FAST!! Thank you for the quick service and for the excellent customer service." - T.P. Alexandria, VA (July 2007)

"Wanted to thank you for getting this out so quickly - it arrived when I wanted it - appreciate your attention to this request" - C.W. Arlington, VA (June 2007)

"The items arrived in Great condition. Thanks for packing them so well and the communication was great! I will check back and order more in the future!" - C.C. Crestview, FL (June 2007)

"Thank's for the follow up. I recieved my order the very next day after ordering. I was very impressed with your service, and prices. I will definitely use Bernardi in the future." - M.M. Norwalk, CT (June 2007)

"I am pleased with your response and will continue to do business with you and your company. Thank you for the quick and professional reply... Many thanks and keep up the good work." - J.H. Owasso, OK (June 2007)

"Thanks for the great customer services." - M.S. Pittsburgh, PA (May 2007)

"Hi, I just want to take the time to thank your team for the quick response to my internet purchase and for honoring a UPS delivery request. This is my second purchase and from the looks of things I look foward to more future purchases...Thaks for being there with great prices!" - V.R. Bronx, NY (April 2007)

"I am ordering other parts. thanks for the great website." - J.L. Miami, FL (April 2007)

"Just wanted to say a big "THANKS". The delivery was fast, transaction was easy and the price was the best I found in months of shopping around. I appreciate your time and thanks again for being a reseller I would recommend..." - B.B. Edmond, OK (April 2007)

"By the way thanks for great customer service, fast shipping and great pricing" - J.B. Weddington, NC (April 2007)

"Thanks!! Nice site, easy to navigate. Search by part# a real plus." - R.U. Oakton, VA (April 2007)

"thank you for the shippment super fast..." - R.B. broklyn, NY (March 2007)

"hi, i just wanted to tell you guys that you are doing a great job in the parts for honda and acura// you are by far the cheapest and best place to buy fluids and other great stuff for my car ..i will tell my friends that own a honda to come to you guys for parts and fluids..keep up the good work on giving the people a great price and great service///." - J.C. (March 2007)

"Got it----Now that was fast thanks..." - M.P.Patterson, NY (March 2007)

"Received my Odyssey roof rack very promptly yesterday and installed them today. Everything went smoothly and fit perfectly. Thanks for a great price and super service." - B.O. Elmira, NY (March 2007)

"I received my accessory order yesterday and already installed everything. It's a pleasure doing business with you." - J.G. Batavia, OH (March 2007)

"Thanks for your prompt reply! It takes everyone else at least a day or two to reply. Thanks, " - J.H. Peachtree City, GA (February 2007)

"I appreciate all the help…you guys are awesome and I will definitely recommend you guys for anyone I know looking for Honda parts!!" - J.M. Newport News, VA (February 2007)

"Great, thanks for the follow up! Its nice knowing there are still good dealers out there w/ excellent customer service! " - S.K. Arlington, VA (February 2007)

"Thank you for the note of Shipping my order. Fantastic Fast Service! " - L.L. Keedysville, MD (January 2007)

"Thanks for the correct and timely order! " - J.M. Bountiful, UT (January 2007)

"I received the roof rack yesterday and it looks fantastic. Thank you so much for your help in this matter. I really appreciate your great customer service. " - M.S. Bartlett, IL (January 2007)

"thank you for your help! i received my package in a very timely manner " - V.S. bonifay, FL (December 2006)

"Thanks for handling my situation promptly. " - M.S. Miami, FL (December 2006)

"I wanted to thank you for your consideration and to tell you I am very impressed with the ease and speed of this transaction! I couldn't be happier..." - K.A. Somerville, MA (December 2006)

"I received our order within a few days... I want to thank you for the fast service and pricing was more than fair... " - K.H. Caribou, ME (December 2006)

"Thanks for your awesome customer service. " - S.B. ST Louis, MO (November 2006)

"Thank you. I appreciate your quick response and great customer service. That is hard to find sometimes. Have a great Thanksgiving also! " - N.F. West Liberty, OH (November 2006)

"The order arrived today. Thanks for the good service. I will be ordering more items from you for my 3 Honda Elements!" - J.P. Wausau, WI (November 2006)

"The Service was fantastic! The order entry was simple and the notifications of where the order was in the process was extremely efficient. Thank you and I will do further business with your company in the future!" - T.R. Algonquin, IL (October 2006)

"Mistakes happen time and again, but you’re timely and courteous customer service is what stands out here. ... It’s a mark of integrity and professionalism that I will not soon forget. Thank you again for your time and effort." - G.L. Germantown, MD (October 2006)

"I have ordered two Honda accessories in the last week and the service I have received from placing the order until it arrives at my home is absolutely exceptional and top notch." - T.R. Red Lion, PA (October 2006)

"Thanks for locating one very much appreciated. I would also like to show my gratitude and say job well done to everyone who worked on this order, no missing parts. ... Great job to everybody for their accuracy, much appreciated!" - M.P. Warwick, RI (September 2006)

"The Bed Extender arrived in fine shape, I've installed it already and it works just as it should. I'm a happy customer and will be back the next time I need an accessory." - J.M. Enterprise, AL (September 2006)

"I just want to let you know that you all did a great job in handling my recent order. You had the parts I needed, the prices were reasonable, and it arrived when you said it would. I now have all the parts installed on the Civic and it’s ready for the fall and winter. Bernardi Parts will be my first choice when I need additional parts and I’m going to tell my friends with Hondas that they should be getting their parts from you also!" - C.D. Beavercreek, OH (September 2006)

"Thank you for your great customer service!" - M.G. Mission Viejo, CA (September 2006)

"Thank you very much for your assistance. I sincerely appreciate ... your prompt responsiveness to my e-mails." - A.F Herndon, VA (August 2006)

"Thanks, it's been a pleasure doing business with you folks, but I'm running out of stuff to add to my CR-V...maybe fog lights for a winter project....hmmmm." - F.A. Harrah, OK (August 2006)

"Thanks for all of your help and due diligence!" - B.M. Foster City, CA (August 2006)

"Just so you know, my experience with Bernardi so far has been very positive. You came highly recommended by a number of people on the Odyclub forum online. Thanks for all the help. You’ve been very gracious about this. I wouldn’t hesitate to recommend or buy from Bernardi Parts again. Keep up the good work!" - J.P. Jamesville, NY (July 2006)

"After checking your web site out some more, I found the shipping links and info. Thanks for having such a great web site!" - C.R. (July 2006)

"I was very pleased with your product, price and turn around time for the floor mats just recently ordered for a gift--THANK YOU!" - L.W. Lake Worth, FL (July 2006)

"i'd just like to say that your company is the most pleasant internet service company i've ever dealt with. i couldn't believe how quickly my package arrived - next day once it was shipped. thank you very much for being such an efficient, well managed team. i will definitely recommend your company to anyone who needs your products." - H.G. Plainsboro, NJ (July 2006)

"Thanks again... I'm sure were going to be talking again later this summer for a few other rebiuilding projects. Great customer service. " - F.W. Milton, MA (June 2006)

"Received item today, thanks for quick service. You will be my primary source of parts for my 07 Fit. " - M.W. Chesterfield, VA (June 2006)

"Why can't every other automotive parts supplier (let alone any online merchant) behave as you? " - C.W. White Lake, MI (June 2006)

"I am very pleased with your service and very happy with your prices. I will continue to shop with you in the future. Thanks." - W.D. Cheyenne, WY (June 2006)

"Thank you very much! your website is VERY impressive and the prices are AWESOME!!! I plan on ordering more with very soon! " - J.M. Louisville, KY (May 2006)

"WOW, I just checked the email you sent with the tracking info for this order and saw that its scheduled to arrive at my home today. Thats pretty impressive. I wont hesitate to order from you guys in the future. " - M.I. Commack, NY (May 2006)

"Thank you for handling this problem so quickly, I will continue to be a loyal customer of and will be placing additional orders in the future." - C.H. Chicago, IL

"Thank you very much! your website is VERY impressive and the prices are AWESOME!!! I plan on ordering more with very soon! " - J.M. Boise, ID

"Thank you. I will definetly order from you in the future." - R.B. Corona, CA

"I must say that you both have been extremely courteous and professional throughout. From a consumer standpoint, that is sometimes difficult to find these days. Because of that I will certainly remember you guys for future Honda part needs and will recommend Bernardi to friends and family." - J.J. Braddock, PA

"Thank you very much for your support. I thought your support is great and I will use Bernadi Parts if I get the next chance to buy car accessories." - A.F. Boston, MA

"I appreciate the exceptional customer service you have shown. I would definitely recommend to my friends and family." - R.V. Metuchen, NJ

"From the brief Internet Survey I did before I ordered the roof rack cross bars, you had the best prices I could find. In addition, I understand that problems happen from time to time with any purchase. Based on my internet purchase experiences, your response to this problem was significantly better than typical." - S.B. Houston, TX

"As a side note, I would buy from you guys again in a second. Your service is excellent. Thanks!" - S.K. Cypress, TX

"Excellent!.. I appreciate your consideration and quick response on this. You've done a great job turning this misfortune into a positive customer experience for me. " - S.P. Johnston, RI

"Thanks again for you excellent service and help.. " - T.F. Chandler, AZ

"You shipped it already? You guys are awesome..." - T.G. Southbough, MA

"Thank you, very good to find serious and honest merchants to do business with." - M.D. Birmingham, AL

"I am very happy with my purchase from you and how everything transpired. I have put your name out in the 4 FIT forums I belong to also telling them how you guarantee to be the lowest price of actual HOnda parts. Thank you very much.!" - R.B. Woodbridge, VA

"I appreciate your prompt, informative responses to my emails. You'll definitely be the source of anything Honda that I need in the future!" - J.E. Altamonte Springs, FL

"User-friendly site - very easy to navigate. Outstanding Prices!" - E.F. Seaford, NY

"Thank you for taking your time to email me and make sure it was correct...I have worked as a Customer Service Manager for 10 years... this is called good customer service and I will definitely be back to shop with you guys again." - D.P. Massillon, OH

"You had the best prices on the Web .. and excellent communication!" - J.S. Camphill, PA

"Thanks for your prompt, cooperative and friendly service. I will suggest your site to my friends also." - N.C. Edison, N.

" have earned a long term customer. As long as I own a Honda I will look to your sight first for the accessories I need.!" - H.S. Johnston, Iowa

"Thanks a lot for the update and I really appreciate you all going out and finding this item. I will refer anyone who has a Honda to look you all up!" - E.M. Alexandria, VA

"Great website, Im a heavy internet searcher/shopper and I stopped at yours, you were the first site. It is great to see the install instructions posted, it made it easy for me to make a decision on whether to try it myself. " - J.C. Leesburg, VAL

"I’m exceptionally pleased with how fast I received all of the accessories that I ordered for my Honda Odyssey. I placed my order on Friday morning, received e-mails with the tracking numbers 3 ½ hours later. All of the items were in stock, and I received them all Monday morning. Your prices are very reasonable, and I would definitely reorder with you again. Thank you!!" - N.J. Hudson, NH

"Hello, just wanted to let you know I recieved the moldings, I am very pleased with how this was all handled and I will be buying from you agian! Once agian Thanks!" - S.N. San Jose, CA

"Got both items...thanks for such quick service! I will certainly recommend you to all of my friends!" - T.W. Brentwood, TN

"Dear Berndari's, THANK YOU!!! I'm so impressed with your customer service, prices, packaging, speediness of shipment...what an excellent experience for me! I'm so glad I found you for filling out the needed accessories that weren't included with my new Accord package from the dealer...I've already placed an order for the rest of the things I need...and I'm telling all my Honda friends about you! Thanks again!" - D.H. Jacksonville, FL

"I would like to thank you and commend you for the exceptional customer support you have shown me. It was the best." - R.V. Metuchen, NJ
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